Lash Master Consultation – How To Prepare For It

The author of the article

Ruzanna, 17 Years of Experience

July 18, 2025

You have signed up for eyelash extensions, and you only have a few days left before the visit to the master. Are you feeling a little nervous? Don't know what to ask the master,what exactly will happen during the consultation and how to best prepare for it? This guide will help you understand all the aspects of an ideal consultation from the client's point of view.

Preliminary consultation – this is your chance not only to get acquainted with the master, but also to make sure that the procedure will be safe, and that the result is exactly what you want. So…

Your First Lash Consultation – What to Expect and How to Prepare?

Section	Read to:
Why is a Consultation Needed?	To understand the importance of this stage for security, style and establishing trust with the master.
Stages of an Ideal Consultation	Use the consultation process through the eyes of the client - from discussion of wishes to patch test and coordination of details.
Your Checklist of Questions for the Master	Get a list of keyword questions to ask the master to make sure of their professionalism and meet your expectations.
Patch Test – Allergy Protection	Know what is a patch test, why it is needed, how it is carried out and how to interpret the results for security of your eyes.
How to Prepare for a Consultation?	Find out simple steps to help make your consultations as efficient and comfortable as possible.

Why a Consultation Is Needed Before extensions?

A lash technician uses a tablet to discuss options with a client during a friendly and professional consultation.

Preliminary consultation is a fundamental step that is often underestimated, but it is the one that lays the foundation for successful eyelash extensions. It is important both for you and for masters.

For you (the Client) this is an opportunity:

Understand the process, dispel myths and allay fears.

Value the masters professionalism, experience and approach to security.

Clearly convey your wishes and lash style, length, volume.

Know the possible risks and contraindications.

Make an informed decision.

For Masters this is an opportunity:

To appreciate your natural eyelashes (natural eyelash assessment). Look at their condition, density, and growth direction.

Approve the optimal style, taking into account your wishes and eye anatomy.

Client screening that helps to find out the presence of allergies or medical contraindications (identification of contraindications).

A lash technician uses a magnifying lamp to closely assess the condition of a client's natural lashes before a procedure.

Patch Test minimizes the risk of allergic reactions.

Make recommendations on (aftercare) (discussion of leaving).

A lash fan is dipped into adhesive with tweezers, preparing for a patch test to minimize allergic reaction risks.

Ruzanna
17 years of experience

Important

Don't neglect consultations, even if you've already done eyelash extensions before. New master– new materials and techniques.

Stages of the Ideal Consultation – Client's View

A good consultation– it’s always a dialogue. Here’s what usually happens, and what you should pay attention to in the consultation process.

Consultation Process - What's happening?

Aspect/Stage of Consultation	Master's Actions	Your Actions (Client)
1. Introduction and Discussion of Wishes	Welcoming, creates a comfortable atmosphere. Listen carefully to your wishes. Ask what effects you want. Make sure they understand exactly what you want. Ask about previous experience.	Tell us about your preferences (you can show photos of examples). Answer questions honestly about your lifestyle, makeup habits (the role of the client in providing information).
2. Evaluation of your Eyelashes and Eyes	Inspect your natural eyelashes (natural eyelash assessment). Appreciates their condition and parameters. Analyzes the shape of your eyes and the structural features of the eyelids.	Provide to the master the opportunity to carefully examine your eyelashes.
3. Health and Safety Discussion	Asks questions about possible allergies, eye sensitivity. Explains the importance of patch tests and offers to conduct them.	Honest and complete answers to all questions about health (the role of the client in providing information). Report any concerns. Agree to a patch test.
4. Selecting Style and Parameters	Recommend the optimal style, volume, parameters of eyelashes. Can use diagrams.	You actively participate in the selection, asking clarifying questions. Express your preferences.
5. Information about the Procedure and aftercare	Briefly describe stages of building up. Explain the importance of aftercare and corrections (alignment of expectations).	Listen carefully, ask questions about care and durability (discussion of leaving and corrections).
6. Filling out documents (if any)	Offer to fill out a client questionnaire/informed consent form.	Please read the provided documents carefully before signing.

Yelena
7 years of experience

Noteworthy

Professional lash consultations are always focused on you. Masters must be ready to answer all your questions and dispel doubts.

Your Checklist Of Questions To The Master

For the consultation to be as productive as possible, prepare your questions for the lash master.

What to ask the master during a consultation?

Question Category	What is important to clarify with the Master
Experience and Qualifications	How long have you been doing extensions? Where did you study, what qualifications do you have? Any certificates? Is it possible to see your private (non-public) portfolio of work—especially in the style that interests me?
Materials and Products	What kind of eyelashes and glues are you using? Are your materials safe? Do you use hypoallergenic glue for sensitive eyes? (as needed)
Procedure and Style	Which lash style and what parameters would you recommend for my eye shape? How long will the procedure take? How often are corrections needed?
Safety and Hygiene	How do you sterilize instruments? Are patch tests being carried out and how? What actions do you take in the case of an allergic reaction?
Aftercare	Do you provide a checklist of basic rules and care for eyelashes? Do you make recommendations for products?

Aliz
11 years of experience

Tip

Don't hesitate to ask any questions. Good masters will always answer them in detail and patiently.

Patch Test – Your Protection from Allergies

A technician selects an eyelash extension from a palette with tweezers, preparing to perform a patch test for glue allergies.

Patch Test - this is a procedure for testing for an individual's intolerance to the components in the glue, the main potential allergen.

Why is it needed? helps to identify possible allergic reactions to full extensions.

How is it carried out? Masters apply several short artificial eyelashes (5-10 pcs.) with the use of glue on the outer corner of each eye. The hand skin test is less informative.

How long will the test take? The reaction must be observed for 24-48 hours.

What are the signs of a reaction? Itchiness, redness, swelling of the eyelids. If these symptoms appear, you should discontinue extensions.

Noteworthy: one negative patch test does not provide a 100% guarantee of not having allergies in the future, but significantly reduces risks.

Natasha
12 years of experience

Important

Even if you did extensions before with another master without any problems, when changing specialists or materials, a patch test is recommended to be carried out.

How to Prepare for a Consultation?

A woman with her hair in a towel cleans her face, demonstrating how to prepare for a lash extension consultation.

Your preparation will help the master to better understand your needs. What to do before the consultation?

Come without makeup.

Remove any lenses, if you wear them.

Bring a photo of eyelash extensions, you like and one you don't like. This will help you visualize your goals.

Be honest. Provide complete health information and allergies.

Ruzanna
17 years of experience

Remarkable

A good consultation saves time and helps to avoid disappointment with the result. Understanding styles and volumes will help you more specifically discuss your wishes. It is also important to choose the right technician, and consultations– are a key step in this assessment. Don’t forget to discuss safety and eye health aspects.

Consultation as the Basis for Your Ideal Extension

A lash technician and a smiling client have an in-depth consultation to create the ideal lash extension look and make an informed decision.

Ideal consultations before eyelash extensions is the key to your security, comfort and satisfaction at the results. It allows you to make an informed decision, so that the master can - create the look of your dreams. Don't skimp on this important step!